Comments for ConsumerDeals UK Offers Update

Comment on Vprewards.com on your credit card? by Daryl Smith

Daryl Smith — Mon, 16 Jan 2012 11:07:24 +0000

It appears that rewardsnow has actually had a e-petition filed against them at the government website for e-petitions, there is only 9 signatories but this is bad news for a company to end up with this sort of practices against the poorer members of society.

This company should be closed down and the directors should be prosecuted and sent to jail.

Comment on Vprewards.com on your credit card? by Graham

Graham — Wed, 16 Nov 2011 18:49:15 +0000

I have just picked up on VPRewards taking £18.95 from my bank account since April 2011. As if that was not bad enough the card that they are using expired in 2008. I have now contacted my bank and they are looking in to the case. I have also contacted VistaPrint for an explanation. Needless to say I will never use VistaPrint again.

Comment on Adaptive Affinity requests deletion of over 190 consumer comments by Tom adyetuino

Tom adyetuino — Fri, 21 Oct 2011 06:04:11 +0000

I had money taken from my account for 3 years, from the horrid company. I spoke to a lady called Natalie kulkur who said she was a team leader. yet she didn’t have a clue. She was very Rude and un helpful.. I Did get my money back in the end when i told her i was talking them to watchdog she quickly changed her mind and offered me my full refund, I believe this company is a complete scam, Has anyone gone on to the rewards now site, half the discounts are not even worth the monthly fee. I also had a friend who was ripped off by this company and again he got a full refund when he said he would be taking them to court. DON’T BEAT AROUND THE BUSH WITH THIS COMPANY, TELL THEM YOUR TAKING THEM TO WATCHDOG,TRADING STANDARDS, SMALL CLAIMS ETC.. AND THEY WILL REFUND YOUR MONEY RIGHT AWAY.. ..

Comment on How To Complain To Royal Mail by joan wigan

joan wigan — Sat, 08 Oct 2011 14:23:43 +0000

I sent two cheques to my bank by first class post 14/08/11 and they never arrived. Both cheques were cashed on the 18th & 20th of August 2011 by persons unknown.

I complained to Royal Mail and have been fobbed off even though it is some one that is working for the Royal Mail that has stolen my cheques, if the amount was just a few pounds I wouldn’t mind but they were for £5000.00. As both cheques were made out to me someone has had to open an account in my name to cash them, and it would appear that the employee’s within in the Royal Mail have got the cheque cashing business all set up and any mail to a Bank is evidently intercepted at source.

I am ddefinitely taking this further as the police aren’t interested and I’m determined to recover the amount stolen from me via the Royal Mail!!!!

Comment on How To Complain To Royal Mail by Emma

Emma — Tue, 13 Sep 2011 21:47:21 +0000

Thanks so much for this article. I’m just about to embark on stage 2 after waiting for 4 months for Royal Mail to do nothing. They’ve now sent me a letter saying that the person my Recorded Signed For item was destined for has not replied to their letter asking if the item was received so they’re closing the case.

Their own online tracking system still says that the item was received by the post office on 26th April and is being processed, which would seem to indicate it didn’t get delivered. Plus, surely they know whether they have a signature?!

How can the onus be on me to prove the item didn’t arrive? Especially as they claim they require confirmation from the intended recipient, who has absolutely no reason to waste their time getting involved!

I was due a £52 refund for the item I was returning. I’ll already lose out as the maximum payable on a RSF item is £46. And they will, no doubt, only refund the value of the item, and not the postage I paid to receive it, (which the company would have refunded had they received the parcel). It’s not a huge amount of money, but time’s are tough and it all counts. I’m furious.

Comment on How To Complain To Royal Mail by ConsumerDeals

ConsumerDeals — Fri, 12 Aug 2011 14:44:10 +0000

Good luck. Looking forward to your updates!

Comment on How To Complain To Royal Mail by Mike Freeman

Mike Freeman — Thu, 04 Aug 2011 09:42:10 +0000

I am just entering step 2…! The letter to the “Escalated Customer Resolution”. For a claim worth less than £100. It is ridiculous, as is their phone service, ( nb – DO NOT PRESS ANY KEYS AFTER DIALING AT ALL and it will connect to a human.)

I will report back at each stage and add to the excellent report already here. Maybe Royal Mail should have been privatized…?

Comment on Royal Mail Postal Review Panel by Tony Bentley

Tony Bentley — Thu, 30 Jun 2011 16:48:19 +0000

Absolutely useless and ridiculous complaints process, they still keep losing my mail.

Comment on Vprewards.com on your credit card? by Mike

Mike — Fri, 24 Jun 2011 13:10:45 +0000

A new twist to the game – VPREWARDS said that a full refund was ‘not possible’, but did offer to pay back 50% of the money they had taken.

You then ask yourself whether it’s worth the hassle to pursue a full refund or to cut your losses and accept their offer. By deciding on the latter option I have effectively let them get away with taking £227 out of my account.

(I should have read the email from Michelle on sept 16 2010 before I did this. She phoned VistaPrint and got a full refund)

Comment on Wills and Kate Souvenir phone for £1 by pippafan

pippafan — Tue, 17 May 2011 07:35:29 +0000

royal fail

Comment on Adaptive Affinity requests deletion of over 190 consumer comments by Lydia Mallinson

Lydia Mallinson — Fri, 06 May 2011 00:21:25 +0000

I took out the credit score matters free trial, i did not cancel but have now had two £19.95 payments come out, not one! Also rewards now have taken £19.95 from my account aswell. I have never seen this company before in my life, but found out Adaptive Affinity run both companies. from this i am taking that they have passed my details from credit score matters to rewards now, which have taken money for a membership that i have no confirmation for. i will be making a complaint to the office of fair trading as i feel this is a breach of personal data. Do not touch any of their companies.

Comment on Adaptive Affinity requests deletion of over 190 consumer comments by Robin Davidson

Robin Davidson — Thu, 21 Apr 2011 17:40:26 +0000

I am now having the same problem with Ticket2Save, another Adaptive Affinity company. This time they have attached themselves to amazon.co.uk, where in completing a transaction in September 2010 (this part is true) I allegedly clicked a banner offering me a 10% discount, but also signing me up for T2S’s subscription service. They further claim that I would have had to manually give them my card details as they could never extract there from amazon’s secure server. None of the last part of this sentence is true. I would certainly never give my details to a scuzzy ticketing agency which popped up out of nowhere in the middle of a transaction. Moreover, no discount was applied to the transaction in question. Amazon’s Customer Services dept consider that since amazon editors were not involved, it’s no concern of theirs – though they have passed my complaint on to the ‘relevant department’. T2S claim they sent me an email with membership no, pw etc., but if they did I imagine I deleted it thinking it part of the usual ticketing spam which Orange seem unable to prevent. I am pursuing this, since they’ve had over £100 off me.
The day after I cancelled the ‘subscription’ a ticketing offer email from them arrived in my inbox.

Comment on Vprewards.com on your credit card? by emma

emma — Tue, 22 Feb 2011 14:06:54 +0000

Ditto! My best suggestion is that if your credit card is being debited, cancel the card and ask the credit card company to reissue it with a different number.

Comment on Vprewards.com on your credit card? by arlenelesley

arlenelesley — Thu, 27 Jan 2011 15:04:17 +0000

Today have spoken to a man at vistaprint called Romain with reference to the £250 TAKEN OUT OF MY ACCOUNT OVER THE PAST YEAR – SPOKE to the bank who say I have to get it cancelled by vistaprint – by the way it is an old card and this doestnt matter they can take the money if it was issued in my name – I have arraged to see the bank fraud squad next week if I do not get refund from this firm – I am not holding my breath

Comment on Vprewards.com on your credit card? by Frank J McGuire

Frank J McGuire — Thu, 06 Jan 2011 21:29:54 +0000

I do not understand why the UK government let companies like VP rewards and highcreditscore run.

Anyway signed up via trialpay then cancelled

Still charged. Awlful customer services, awful company.been charged.

Comment on Vprewards.com on your credit card? by nicola

nicola — Fri, 26 Nov 2010 16:41:29 +0000

i am really mad ive had money taken from my account only to be left without any money and four kids to feed gone to the bank to get my money and wondered why its not there and the bank tells me its been debited by someone called rewardsnow so they gave me a fone number and its gone to the frauds department had to cancel my card and my direct debits its a right pain who ever is doing this need locking up coz they are ruining peoples lives

Comment on Vprewards.com on your credit card? by Joe

Joe — Mon, 01 Nov 2010 19:32:37 +0000

Well I am SHOCKED.

Contacted Vista print and two calls later have had a full refund (over £600) all paid back to my account and removed from the VP rewards programme. As mentioned by the above person (Michelle) Anyone looking for a refund that supposedly signed up through Vistaprint should cal 0800 496 0350 and quote your vistaprint account number.

Best of luck guys

Comment on Vprewards.com on your credit card? by Joe

Joe — Tue, 19 Oct 2010 09:43:08 +0000

OMG, Just got an email from VP REWARDS to advise me that my subscription will increase to £18.95 from the 18/10/10 today is the 19th so i have already been done for a further £18.95.
Called my bank who can’t do anything about it.
Called the above number 0800 496 0350 and eventually spoke to an American called Patrick
Who say he is issuing a cancelation email to VP REWARDS and asking their internal people to issue a refund. My last order with them was in 2006 and the bank was able to tell me it was from that order that i have been paying the monthly charge.
i do check my statements and VP REWARDS is very similar to my insurance firm which at a glance looks okay. I am so gutted almost £800.00 gone just because i wanted to send a christmas card. Needless to say i won’t be using Vista Print again.
They did say that they are a partner firm and no mention of cutting ties with them. still i suppose it depends on who you talk to. they are supposed to call me back today so fingers crossed.
What a mug i am.
Gutted

Comment on Vprewards.com on your credit card? by Michelle Day

Michelle Day — Thu, 16 Sep 2010 13:23:25 +0000

I have also been debited monthly for the last 22 months for VP Rewards and ClubPrem.com both to do with Vistaprint.
I telephone Vistaprint on 0800 496 0350 to find out what it was for and straight away she offered to refund me. She contacted to companies while i was on hold and cancelled the subscriptions. In total they have debited nearly £500 from my account. I have been promised a refund within the next 7-10 days (fingers crossed) I will keep you informed if i get the refund.
Since calling vistaprint i have had emails confirming the cancellation of the subscriptions so i just wait for the refund to show on my bank account. I will also keeping an eye out to see if any more debits go through.
Anyone looking for a refund that supposedly signed up through Vistaprint should cal 0800 496 0350 and quote your vistaprint account number.
Vistaprint have assured me that since the beginning of the year they have cut all ties with these companies. Obviously had lots of complaints.

Comment on Vprewards.com on your credit card? by Anon

Anon — Sun, 12 Sep 2010 09:07:05 +0000

Adaptive Affinity needs to change their FAQ!

Entry 11 is:

“I am concerned about negative comments I have seen on other sites about Adaptive Affinity.”

and is answered with…

“Negative comments usually arise from misunderstandings or from not following instructions i.e. when someone fails to cancel within the Trial Period and is subsequently charged. Only a very small percentage of members post these comments.”

They need to tag the following onto the end…

“Fear not though, as we’re planning to sue websites that contain anything negative about us.”

See:

http://www.thelondonplan.com/?p=350

http://onemansblog.com/2010/09/04/vistaprint-com-is-threatening-to-sue-me-over-a-blog-comment-really/

and

http://www.consumerdeals.co.uk/news/2010/09/adaptive-affinity-requests-deletion-of-over-190-consumer-comments.html