Complaining


How to complain
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Who to complain to...

This site contains contact details supplied by visitors to this site, and is designed to help people find out who to contact with a complaint.

Please mail us with email, telephone or postal addresses of who to complain to at troublesome companies, so we can update our list

Here's the list so far - please help us add to it...

Company Complain to
British Gas Try 0845 600 5122 for account enquiries, or 0845 955 5200 for general enquiries.
If you can't resolve your query, go straight to Energywatch, the independent energy watchdog (Mavis S)
BT Start by complaining to 0800 150150 and ask for complaint to be escalated to a Line Manager. If you get no joy there, your options are to complain to BT's Customer Services Director (in writing), or go to the regulator Ofcom. (Our story)
c2c rail c2c Rail contact details
O2 o2 Contact details
Halifax Bank See our Leaving the Halifax to see how Halifax can make you pay for their mistakes
Equity / Regis (property) For details and contact information, see our Regisport / Equity page
OneStopPhoneShop Details and contact info on our OSPS complaints page (Steve L)
Samsung Electronics UK Customer Services Account Manager, PO Box 17243, Edinburgh Eh11 4YP.
Fax: 01952-297617 or 0131-458 6110
Head Office: Samsung House. 1000 Hillswood Drive, Chertsey, Surrey Kt16 OPS.
Head Office Tel: 01932 455000
(Thanks to Michael L Aug04)
Tiscali (Internet) Tiscali Internet Contact Details

For other useful information, try BBC Watchdog's Guides

See our Consumerdeals Guide - How to complain