Information on property management firm Mount Street Holdings plc

Mount Street Holdings PLC was formed in October 2003 - Prior to that, it was known as Equity Asset Management Holdings Limited. In 2003 and 2004, they operated as the parent company for Essex-based Equity Asset Management Ltd, and Hertfordshire-based CPM.
Judging by the feedback we've received from site visitors, and the two BBC Watchdog features into companies owned by MSH, some of these companies seem to have something of a reputation, and a list of very unsatisfied customers.

Latest - Nov 2005. MSH acquired by Erinaceous Group plc. More

Equity Asset Management: "catalogue of negligance" , "threatening letters" , "bring promises not action"... Extracts from BBC Watchdog November 2004

The story is a tough one to follow - MSH assumed responsibility for Equity Asset Management (who in turn were known as Regis / Resisport). MSH also acquired Corporate Property Management (CPM) in Hertfordshire. Following a couple of reports on BBC Watchdog (2003 and 2004), MSH sold Equity to Johnson Cooper, but still retain CPM. They also control Spring Grove, who are responsible for various social housing projects, Associated Insurance Services, CPM Lettings, Hertford Company Secretaries, Spring Grove Property Maintenance plc and Francis Maintenance. Confused yet? Despite the various renames and acquisitions, the names of the managers and directors in general seem very familiar, with many of the names going back to the early days of Southend-based firms MAS and Regisport.

Our involvement with MSH? For a number of years, We provided a free forum for customers of Equity, Regis, CPM and some of the other subsiduary companies. The forum attracted a lot of interest from customers of Equity and CPM. By mid-2004, the forum contained over 800 postings from customers (admittedly, mostly complaints about the service they were receiving). MSH/Equity's staff and management were also active in the forum. In until July 2004, Mount Street Holding decided that enough was enough, and in an effort to remove the unwanted bad publicity, their Chief Executive hired a firm of London solicitors to shut down the forum.