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| Dec 07 | c2c is UK's most punctual line - According to an independent report. More. |
| Oct 07 | c2c trains to have quiet zones - As discussed in our forum. More. |
| Dec 06 | c2c climb down over timetable - Public opinion wins out, as c2c has announced a return to their old timetable in January 2007. More. |
| Dec 06 | Passengers to stage timetable protest - Monday 18th December 2006 saw c2c introduce a number of tweaks to their deeply unpopular Winter timetable (launched last week), and commuters suffered another slow, crowded journey this morning. The Evening Echo website reports that a planned passenger protest is set for 6pm today (Monday) to try to get c2c to see reason and get our trains running on time again. You may also want to sign up to the unofficial c2c mailing list for more |
| Dec 06 | New Timetable fiasco - On Monday 11th December 2006, c2c introduced their new timetable, and passengers have been suffering the consequences - long delays and crowded trains, ever since. Passengers are dreading the return of the misery line, and changes to the timetable just one week later have made little difference. If your journey has been messed with, you may want to sign the petition at www.petitiononline.com/c2c - nearly 4000 protest signatures so far. For more on this story, see our c2c forum |
| Jun 06 | Station Security Scanners - Plans revealed for the airport-style security scanners soon to be deployed at c2c stations. More |
| Mar 06 | New timetable upsets Laindon - Proposed changes to the timetable at the end of 2006 set to upset Laindon travellers - some peak trains would no longer start their London journey from Laindon. More. |
| May 05 | On-train TV Scrapped - Controversial plans to install on-train television screens on c2c trains have been axed. |
| Apr 05 | Southend East re-named - From 21st April, the station will be known as "c2c Rail Southend East for Southchurch Village". |
| Apr 05 | Better
status info - New service announced to allow you to check on
the state of your c2c - Journey Check. This includes rail and underground
information. It's available from:
You can find help with setting up WAP access from your mobile, and access to the Internet from your Pocket PC on our sister site, www.filesaveas.com |
| Jan 05 | On-train TV - Your c2c trains are about to have on-train TV installed, showing a mix of news and commercials. For more details, and to see the less-than-favourable opinions, see the thread on our c2c forum |
| Dec 04 | New timetable - The new Winter timetable comes into effect from 12th December. The new timetable is available online in PDF format - click here |
| May 04 | Trains trimmed - c2c are to reduce some rush hour services, and shorten some peak trains, to help out the rest of the UK. |
| Apr 04 | A new excuse - A recent reason for a morning of train chaos made it to the national press. The reason for Monday morning's commuting mess, was "extreme changes in atmospheric pressure". See the Guardian's news story. |
We'd like to hear what you have to say about c2c's service. Here's how to have your say:
| Visit our c2c discussion forum | |
| Log details of travel problems (View problem log) |
For access to the online timetables, and to book tickets (with a discount in some cases), click here
| custrel@c2crail.co.uk
email@wagnrail.co.uk Ken.Worland@wagnrail.co.uk |
|
| Tel | General: 08457-678 765 (Mon-Fri
0800-2000, Sat 0800-1400) Customer services: 0845 601 4873 (Mon-Fri 0830 to 1730). Also 01702-357 889 Helpline: 01702-357640 Season tickets: 08457-444422 Lost Property: 01702-357699 |
| Fax | 01702-357819 |
| Post |
c2c Customer Services, Station
Road, Cambridge CB1 2JW |
| Web | c2c
Homepage Live c2c Travel updates Book c2c tickets online c2c discussion board c2c problem log - Report delays and cancellations c2c comments - our older comments page Live Departures Board - Departures from Fenchurch Street c2c Timetable |
Keep up-to-date with important news for c2c travellers by joining our free mailing list
| Trainpain | Chat forums, and a place to complain online! |
| Thetrainline timetable | |
| Southend Travel | Information for travelling Southenders |
| Rail travel news | Information on receiving updated train travel information, including free tube news on your mobile |
| Southend Rail Travellers Association | The Southend-on-Sea Railway Travellers' Association (SRTA) meets monthly to discuss issues
relating to c2c services. Membership is £2 a year, or £5 for
3 years, which includes a newsletter. Current campaigns include better
information for travellers and more frequent updates to the c2c website. To become a member, send a cheque payable to Southend Railway Travellers Association, to: Julia Bannister, 2 Picketts Close, Leigh-on-Sea, Essex SS9 4HP |
| Thurrock Rail User' Group | Representing Stanford-le-Hope via
Rainham and Chafford Hundred Thurrock Rail Users' Group, PO Box 299, Grays RM17 6XQ Contact: Pauline Cridland, Liaison Officer trug@btopenworld.com Website: c2c-offline.co.uk |
| Rainham Rail User' Group | Susan Waters, 39 Mygrove Gardens, Rainham, Essex RM13 9QT |
| Rail Passenger's Committee | Eastern regional branch of the national rail user's commitee. Covers c2c. Worth checking their news section regularly. |
| National Rail information | 08457 484950 |
Until July 2000, c2c Rail was known as LTS Rail (Standing for London, Tilbury and Southend). In May 1996, LTS Rail entered the private sector. The LTS line dates back to 1855. Southend Station (now Southend Central), opened in 1856 with a steam service to London via Tilbury. More
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Discounts apply below 87.5% 12 months to 24/06/2006: 96.6% 12 months to 11/12/2004: 93.5% 12 months to 30/04/2004: 89.9% 12 months to 24/05/2003: 91.1% 12 months to 8/12/2001: 84.3% |
Discounts apply below 98% 12 months to 24/06/2006: 98.8% 12 months to 11/12/2004: 98.7% 12 months to 30/04/2004: 98.3% 12 months to 24/05/2003: 98.2% 12 months to 8/12/2001: 95.7% |